1. Introduction
At karr, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our app, website, and services (the “Platform”). By using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy.
If you have any questions or concerns about this policy or how we handle your personal data, please contact us at info@karrcompany.co.uk.
2. Information We Collect
We collect and process the following types of information:
2.1. Personal Information
- Registration Information: When you create an account, we collect information such as your name, email address, phone number, and vehicle details.
- Fines and Charges: We collect details of any vehicle-related fines, parking tickets, toll charges, or congestion fees that you upload to the Platform for management purposes.
2.2. Usage Data
- Device Information: We collect data from the devices you use to access karr, including your IP address, browser type, device type, and operating system.
- Geo-Location Data: With your consent, we collect location data to provide notifications related to toll roads, congestion zones, and other location-based services.
2.3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Platform. Cookies are small files that your browser stores on your device to remember information about your visit. For more information about how we use cookies, please refer to our Cookie Policy.
3. How We Use Your Information
We use your information for the following purposes:
3.1. To Provide and Improve Our Services
- To manage and remind you about vehicle-related fines, toll charges, and parking tickets.
- To send notifications about payment deadlines and provide geo-location alerts regarding upcoming tolls or charges.
3.2. To Communicate with You
- We may send you service-related emails, such as account verification, payment reminders, or changes to our services.
- If you opt-in, we may also send you promotional materials and offers related to karr.
3.3. To Ensure Legal Compliance
We may process your information to comply with applicable laws, regulations, or legal obligations.
4. Sharing Your Information
We do not sell or share your personal information with third parties, except in the following circumstances:
- With Your Consent: We may share your information with third parties if you provide explicit consent.
- Service Providers: We may share your information with third-party service providers who assist us in operating our Platform, such as payment processors or hosting providers. These providers are required to protect your data and may only use it for the purposes we specify.
- Legal Obligations: We may disclose your information to comply with legal requirements, such as responding to a subpoena, court order, or governmental request.
5. Data Retention
We retain your personal information for as long as necessary to provide our services or comply with legal obligations. If you close your account or request deletion, we will securely erase your personal data, unless further retention is required for legal, regulatory, or operational purposes.
6. Data Security
We take reasonable measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee the absolute security of your data.
7. Your Data Protection Rights
As a user based in the UK or European Economic Area (EEA), you have the following rights under GDPR and the UK Data Protection Act:
- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You have the right to request corrections to any inaccurate or incomplete personal data.
- Erasure: You have the right to request that we delete your personal data under certain conditions.
- Restrict Processing: You have the right to request that we restrict the processing of your data under certain conditions.
- Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Object to Processing: You have the right to object to the processing of your personal data under certain conditions.
If you wish to exercise any of these rights, please contact us at info@karrcompany.co.uk.
8. Third-Party Links
Our Platform may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that website. We recommend reviewing the privacy policies of any third-party sites, as we are not responsible for their content or practices.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have collected personal data from someone under the age of 18, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: info@karrcompany.co.uk
